3.1 HSI in Systems Support

DoD 5000.2R identified the requirements for HSI in system acquisition in two sections, system support, and system design.

In section 2.8.3 under system support, the regulation requires that the PM shall pursue HSI initiatives to optimize total system performance and minimize TOC. The PM shall integrate manpower, personnel, training, safety and occupational health, habitability, human factors, and personnel survivability considerations into the acquisition process. The support strategy shall identify responsibilities, describe the technical and management approach for meeting HSI requirements, and summarize major elements of the training development plan. The following considerations apply:

Manpower The support strategy shall document the approach being used to provide the most efficient and cost effective mix of DoD manpower and contract support and identify any cost or schedule issues (e.g., uncompleted studies) that could impact the PM's ability to execute the program . In all cases, the PM shall consult with the manpower community in advance of contracting for operational support services to ensure that sufficient workload is retained in-house to adequately provide for military career progression, sea-to-shore or overseas rotation, and combat augmentation. The PM shall ensure that inherently governmental and exempted commercial functions are not contracted.

Personnel The PM shall summarize major personnel initiatives that are necessary to achieve readiness or rotation objectives or reduce manpower or training costs. The support strategy shall address modifications to the knowledge, skills, and abilities of military occupational specialties for system operators, maintainers, or support personnel if the modifications have cost or schedule issues that could adversely impact program execution. The support strategy shall also address actions to combine, modify, or establish new military occupational specialties or additional skill indicators, or issues relating to hard-to-fill occupations if they impact the PM's ability to execute the program.

Training The PM shall summarize major elements of the training development plan in the support strategy, and identify training initiatives that enhance the user's capabilities, improve readiness, or reduce individual and collective training costs. The training plan shall maximize the use of new learning techniques, simulation technology, embedded training, and instrumentation systems to provide anytime, anyplace training that reduces the demand on the training establishment and reduces TOC. The PM shall work with the training community to develop options for individual, collective, and joint training for the personnel who will operate, maintain, support, and provide training for the system.

For non-IT, interoperability training issues, and for IT, interoperability issues not addressed in the C4ISP, the acquisition strategy shall include a description of interoperability requirements necessary to support unit and joint training architectures. For those programs that require training infrastructure modifications, the PM shall identify technical, schedule, and funding issues that impact execution.

Personnel Survivability and Habitability For systems with missions that might expose it to combat threats, the PM shall address personnel survivability issues including protection against fratricide, detection, and instantaneous, cumulative, and residual nuclear, biological, and chemical effects; the integrity of the crew compartment; and provisions for rapid egress when the system is severely damaged or destroyed. The PM shall address special equipment or gear needed to sustain crew operations in the operational environment. The PM shall also address habitability requirements (e.g., for the physical environment and support services) that are necessary for meeting and sustaining system performance, avoiding personnel retention problems, maintaining quality of life, and minimizing total system costs.

Human Factors Engineering The PM shall summarize steps being taken (e.g., contract deliverables or government/contractor IPT teams) to ensure the proper employment of human factors engineering/cognitive engineering during systems engineering to provide for effective human-machine interfaces, meet HSI requirements, and (as appropriate) support a family-of-systems acquisition approach.

DoD 5000.2R section 4.5.3 (under 4.5 Resource Estimates) addresses manpower requirements. The regulation requires that DoD Components determine the most efficient and cost effective mix of government manpower and contract support for all systems. They shall not contract for inherently governmental and exempted functions.

Manpower Considerations DoD Components shall determine the source of support for all new, modified, and replacement systems based on the procedures, manpower mix criteria, and risk assessment, and they shall determine manpower and contract support based on both peacetime and wartime requirements, and establish manpower authorizations at the minimum necessary to achieve specific vital objectives.

Manpower Estimate The manpower estimate for ACAT I programs shall outline the Component's official manpower position, and address whether the system is affordable from a military end-strength and civilian full-time equivalent (FTE) perspective. The Component shall base manpower numbers on the level of system performance (e.g., reliability and maintainability) most-likely to be achieved.